Welcome to our pharmacy. Our refund policy complies with common industry standards, i.e., after a purchase is made, we are unable to let our customers return their products and get the money back. We advise our customers to check out the order thoroughly before completing the purchase.
For any problems or challenges with your order, please, contact our customer service immediately for help. Our goal is to guarantee your complete satisfaction and we promise to do our best to solve any issues based on the scoped policies. Thank you for your cooperation.
Meeting the standards of our industry, we do not provide any medicine returns after its delivery is made. Through implementing this policy, we can guarantee the quality of our pharmaceuticals and safety for consumers.
We advise our customers to go through their orders before any purchase is made. In case you have any questions or complaints about your order, please do not hesitate to contact our customer support. We are here to offer you the best possible service and care.
We have an established cancel orders policy which we pursue strictly at our online pharmacy. If no payment is made within the specified time which is 7 days of placing an order, orders will be automatically deleted.
Customers are reminded that if their order is cancelled because of the non-receipt of payment, they will have to re-order the product they want if they want to proceed with purchasing. This helps us bring in the right quantity of inventory and also ensures that all our clients can get the crucial meds every time.
Our e-pharmacy has a strict policy on chargebacks. Any chargeback attempts will be contested with a high level of rigor. If there is a charge-back initiated, all the customer's shopping rights will be blocked out temporarily until further notice. Such measure is adopted until the issue is finally tackled.
Our responsibility is to ensure that customers can reach us and we also define an adequate resolution path for them to prevent such situations. Customers should not hesitate to reach out to our customer care support in case of related payment matters and get a chance to directly deal with a problem and resolve it.
Our ultimate aim is to create a situation whereby all our clients are very comfortable and satisfied with their shopping experience.
A very last but not least pillar of our online pharmacy is 24/7 Customer Support Service. Our staff will easily respond to your call or other means to provide you with the necessary assistance or support.
You can reach out to us through various channels: let us know in regards to the specific request via email, call our telephone line if you want an immediate solution, or contact our live chat for real-time support.
It is our mission to make sure that healthexpressuk.com gives you a trouble-free and comfortable shopping experience.